THE TEEPEES
WHAT IF IT RAINS?
No problem at all! In fact, the fabric used has been specifically formulated over the last 25 years to be sure that no water will get inside. Our teepees are custom made using traditional methods with modern day materials, giving them a very sturdy frame and waterproof covering. We watch the weather very carefully, and will do the absolutely best we can in ensuring an incident-free occasion. The teepees can also handle up to 69 MPH winds!
WHAT IS THE RENTAL DURATION?
Once the teepees are up, we like to allow plenty of time for the styling and
extra’s to take place in ensuring a stress-free set-up. Most hires will typically be for 1-2 nights.
WHAT IS THE DAMAGE FEE OPTION?
We provide you the opportunity to insure for any damages to our equipment while it is in your possession. For the payment of the Damage Waiver Fee (12% of the total rental order), all damages to teepees, flooring, tables, chairs, etc. Will be covered and repairs and/or replacements will be our responsibility. However, please note this Waiver does NOT cover missing items or vandalism. Otherwise, clients may opt to secure insurance coverage from their insurance agents.
HOW DO I RESERVE A DATE?
Contact us as soon as possible to ensure you get the specific date you’d like. Quotes and Proposals do not guarantee availability of rental equipment. Equipment will be reserved only upon receipt of a signed rental contract and a 50% non-refundable deposit. Final payment is due 7 days before the day of installation.
WHAT IF I CANCEL MY RENTAL ORDER?
When you reserve a teepee and any accessories, we immediately remove them from our inventory and we plan the installation. This equipment and time are committed to you and your event only! Therefore, any cancellations received within 90 days of the installation date 50% of the total will be collected.
DELIVERY, PICKUP TIME & FEES
We usually schedule transport 1 to 2 days before the event and we will contact the
designated onsite person to make the arrangements you requested. Please note we seldom have the ability to provide delivery or pickupat a specific hour. Our policy is to provide the best service to all and on occasion, special circumstances will require additional time at a site. Therefore, we promise morning or afternoon delivery or pickup.
Transportation fees are determined by delivery type, order size and zip code. If access to the installation site is more difficult , additional labor charges will be assessed after our site inspection.
WHAT TIME OF YEAR IS BEST FOR TEEPEE RENTALS?
Our teepees are suitable for all year round. During Summer we can raise all of the sides, and attach fans to the inside of the canopy, or you can use outdoor coolers. In Winter we simply leave the sides down and you can add outdoor heaters.
THE COSMO CAMPER
DO YOU SELL ALCOHOL?
No, we are not licensed to sell alcohol. We simply serve the alcohol that has been provided by the event organizer.
ARE THERE ANY REQUIREMENTS?
Our camper requires flat ground for setup and service, and clear vehicle access to enter and leave the venue location.
WHAT KIND OF BEVERAGES DO YOU SERVE?
You bring it, we serve it! Any selection of wine, champagne, soft drinks, beer, cider, coffee and tea. As well as, a carefully curated list of seasonal and classic cocktails for you to choose from.
WHAT ABOUT YOUR STAFF?
Every member of our staff holds a Food Handlers License and is TABC certified. Our Staff is well trained and passionate about creating delicious beverages & giving quality service.
DOES THE CAMPER REQUIRE ELECTRICITY?
Yes, typically, most locations have on-site power we can easily plug into, If not, you will be responsible for providing a power source.
IS A DEPOSIT REQUIRED TO BOOK A DATE?
Yes, it sure is. We require a 50% deposit to reserve your desired date. Full payment is requested 7 days prior to an event.
WHAT IS YOUR CANCELLATION POLICY?
Any cancellations received within 30 days of the event date will be charged 50% of the total rental order,
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